FAQ

Shipping, Refunds & Exchanges

Shipping & Processing:

• All orders are processed and shipped within 1 to 4 business days after orders are placed. Processing times may increase during busier seasons.

• FREE shipping on orders over $60.00.

• Shipping is calculated by weight.

• Please note: USPS’s estimated shipping times are IN ADDITION to our processing times and are completely out of our control.

• Add on’s to orders will NOT be offered.

• Double check your shipping address.We WILL NOT be responsible for any packages sent to a incorrectly supplied address.

• Double check that you entered an email address during checkout. Tracking numbers cannot be sent to phone numbers. 

        - Tracking numbers are generated and sent automatically via email when orders are fulfilled. Please check your spam folder to be sure you are accepting our emails. 

Refunds & Exchanges: 

• Refunds and/or Exchanges will NOT be offered for any reason. In the event that an exception to the cancellation policy is made, a fee of $20 dollars will be deducted from your refund. 

• Once an order is placed, ALL SALES ARE FINAL.